Scope
This Privacy Policy describes the type, scope and purpose of processing your personally identifiable information (“personal data”, “personal information”) on our website and the pages, features and content of associated websites and web platforms such as our social media profiles (collectively referred as “online offerings” below).
For the defined terms used, e.g. “processing” or “data controller”, reference is made to the definitions given in Art. 4 of the European General Data Protection Regulation (GDPR).
The website operator takes your data privacy very seriously and treats your personal information confidentially in accordance with the law.
Bear in mind that the transfer of data on the internet may involve security gaps and vulnerabilities. It is not possible to fully protect against access by third parties.
Responsible in terms of data protection law:
Reliance Worldwide Corporation (UK) Limited
Horton Rd,
UB7 8JL West Drayton
Collection of access data and creation of log files
We, or our hosting provider, collect data on all access to the server on which this service is hosted (“server log files”) based on our legitimate interests as set out in Art. 6(1)(f) GDPR.
This access data includes the name of the website being visited, file accessed, date and time of access, volume of data transferred, report on successful access, browser type and version, the user’s operating system, referrer URL (the website previously visited), IP address and requesting provider.
Log file information is saved for security reasons (e.g. to investigate misuse or acts of fraud) for a maximum of 7 days and then deleted. Data that is required for evidentiary reasons is exempt from erasure until the respective case or incident has been definitively resolved.
Server log files
The website operator or hosting provider collects data on website access and stores this data in server log files. The following data is logged:
- Website visited
- Time at which access occurred
- Volume of data transferred in bytes
- Source/link showing from our website was accessed
- Web browser usedr
- Operating system used
- IP address used
Cookies
Like many other websites we also use cookies. Cookies are small text files that are transmitted from a web server to your hard drive and stored there. As a consequence, we automatically come into possession of certain information like your IP address, the browser used by you, the operating system of your computer, and your access to the internet.
Cookies cannot be used to launch programs or transmit viruses to a computer. The information contained in the cookies enables navigation of the website to be facilitated and the website to be displayed correctly.
In no event is the data collected by us shared with third parties nor is it aligned with personally identifiable information without your consent.
Of course, you can also view our website without cookies. Most browsers are configured to accept cookies automatically. You can disable the use of cookies at any time by making changes to the settings of your browser. To do this, consult the help of your browser. Please be advised that individual features of our website may not function properly if you disable cookies.
Establishing contact with us
When contacting us (e.g. using the contact form, by email, phone, or social media) the details provided by you are processed to respond to the contact request and process it as provided for in Art. 6(1)(b) GDPR.
Your details may be stored in a customer relationship management system (CRM system) or similar filing system.
We delete queries if they are no longer needed. We review the necessity of doing this every two years; statutory archiving and retention requirements apply.
How we treat your personal data
The website operator collects and uses your personal information and shares it with others only as provided for by law or as consented to by you.
Personal information includes all information that can be used to identify you and can be traced back to you, e.g. your name, email address and telephone number.
How we treat your contact information
If you contact the website operator using one of the contact options available, your details are stored so they are available for processing your query and responding to it. This information is not shared with third parties unless with your consent.
Online presences in social media
We maintain online presences in social networks and on social platforms to communicate with active customers, interested parties and users, and to inform them of the products and services we offer. When accessing these networks and platforms, their terms and conditions and the terms of use of their operators apply.
Unless indicated otherwise in our Privacy Policy, the data of users is processed when they communicate with us in these social networks or on these platforms, e.g. write posts on our online presences or send us messages.
Google Maps
We integrate Google Maps provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
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Google Fonts
We integrate Fonts ("Google Fonts") provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
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Erasure or blocking of data
We adhere to the principles of data reduction and data economy. Consequently we store your personal information only for as long as required to fulfill the aforementioned purposes or as provided for by law (a number of retention periods apply). Once the designated purpose no longer applies or these periods lapse, the respective information is routinely blocked or deleted as prescribed by law.
Your right to information, rectification, erasure, to have processing restricted and to lodge an objection
You, the user, can receive, upon request, information on what personal information pertaining to you is stored. This is information is provided free of charge. You have the right to have incorrect information corrected or to have your personal information blocked or deleted provided your request does not run counter to a statutory record retention requirement (e.g. data retention or preservation).
Amendments to our Privacy Policy
We reserve the right to amend this Privacy Policy from time to time so that it complies with current statutory requirements or to implement changes to our services under our Privacy Policy, e.g. when introducing new services. After these changes have been implemented our new Privacy Policy will then apply when visiting us.
Our terms of use can be found at
https://rwcmultisafe.com/TermsOfUse.aspx